# ServiceNow insights

Rangoon Insights reporting and guides tagged ServiceNow.

Canonical: https://rangoon.ai/insights/tags/servicenow/

## Topics
- [Agent systems](https://rangoon.ai/insights/topics/agents/): Agent runtimes, handoffs, tools, and the boundaries that make them reviewable.
- [Governance](https://rangoon.ai/insights/topics/governance/): Policy, identity, authorization, approvals, and evidence for consequential work.
- [Infrastructure](https://rangoon.ai/insights/topics/infrastructure/): Model serving, sandboxes, tool services, and deployment boundaries.
- [Models](https://rangoon.ai/insights/topics/models/): Inference choices, local serving, compatibility, and operational tradeoffs.

## Stories
- [ServiceNow’s Yokohama release put preconfigured AI-agent teams into business workflows](https://rangoon.ai/insights/archive-servicenow-yokohama-ai-agents-march-2025/)
  ServiceNow announced its Yokohama release on March 12, 2025, adding preconfigured AI-agent teams and lifecycle tools across CRM, HR and IT workflows.
- [ServiceNow signed for Moveworks, then closed the enterprise-search acquisition nine months later](https://rangoon.ai/insights/archive-servicenow-moveworks-agreement-march-2025/)
  ServiceNow signed a definitive agreement for Moveworks on March 10, 2025 and completed the acquisition on December 15, joining workflow automation with an AI assistant.


## More information

- [Documentation index](https://rangoon.ai/llms.txt)
- [AI access and policies](https://rangoon.ai/ai/)
- [Source repository](https://github.com/hypler-dev/rangoon)