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News analysisRelease: March 12, 2025Published: October 24, 20263 min read

ServiceNow AI agents Enterprise AI workflow automation

ServiceNow’s Yokohama release put preconfigured AI-agent teams into business workflows

ServiceNow announced its Yokohama release on March 12, 2025, adding preconfigured AI-agent teams and lifecycle tools across CRM, HR and IT workflows.

Original explanatory diagram

News analysisRelease: March 10, 2025Published: October 24, 20263 min read

ServiceNow Moveworks enterprise search workflow automation

ServiceNow signed for Moveworks, then closed the enterprise-search acquisition nine months later

ServiceNow signed a definitive agreement for Moveworks on March 10, 2025 and completed the acquisition on December 15, joining workflow automation with an AI assistant.