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8 related stories.
Freshworks announced its Freddy Agentic AI Platform update on June 11, 2025, pairing no-code agent building, action skills and an email-resolution agent.
Read analysisUiPath launched its next-generation agentic-automation platform on April 30, 2025, positioning agent, robot and human orchestration as one enterprise workflow surface.
Read analysisAtlassian introduced Customer Service Management on April 9, 2025 as a closed beta for external support that linked service, product, development and operations context.
Read analysisOracle introduced AI Agent Studio for Fusion Applications on March 20, 2025, with tools to create, extend, deploy and manage enterprise agent teams.
Read analysisServiceNow announced its Yokohama release on March 12, 2025, adding preconfigured AI-agent teams and lifecycle tools across CRM, HR and IT workflows.
Read analysisServiceNow signed a definitive agreement for Moveworks on March 10, 2025 and completed the acquisition on December 15, joining workflow automation with an AI assistant.
Read analysisAmazon released a research preview of the Nova Act SDK on March 31, 2025, presenting browser action as an agent-building surface rather than a completed production service.
Read analysisSalesforce announced Agentforce 2.0 on December 17, 2024, adding pre-built skills and integrations while setting full general availability for February 2025.
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